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Question? Check our FAQs!

Instant win competitions have predetermined prizes with numbers allocated to them at the time the competition launches. If you buy a ticket into a competition with instant wins and one or more of your ticket numbers match the list of predetermined numbers, you will win the prize(s) allocated to it.

There are 3 ways in which you can find your ticket number for a competition.

1. When you enter a competition your ticket numbers can be found on the confirmation page.

2. On the confirmation email sent to the email address assigned to your account.

3. Log into your account, go to ‘My Account’, select ‘My Tickets’ to see your ticket numbers.

Traditional draws:

Every one of our traditional draws can be watched live via our Facebook page for everyone to see. We use a random number generator to determine the winner. We prove we are live by reading out comments and answering customer queries as we go. If a traditional draw does not sell out and the first number generated is unsold, we will generate a new number until we have a winner.

Instant wins:

Instant win competitions are won by receiving a ticket number that matches a number on the list of pre determined prizes. If your ticket numbers match any of the numbers on the list of prizes, you will instantly win that prize!

Automated draws:
Our automated draws are similar to traditional draws, but without a live draw. We use the website to randomly generate a winning number at the time of the draw. The winner will be contacted and announced on our ‘Winners’ page.

The opening and closing date of the competitions are stated on the entry page for each competition.. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

On the home page of our website you will see a box which says “Enter now”. Click that and you will be taken to the entry form.

 

Stage 1 is to answer the competition question by typing your answer in the box.

Stage 2 is to select the number of entries you require. Please remember that these are entries, not attempts to answer the competition question correctly. If your answer is wrong, you will not be able to try again unless you purchase more entries. You will see the question before you choose to enter but you cannot find out if you are right or wrong until after you have purchased your entries.

Stage 3 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here terms and conditions.

When you have paid your entry fee, you will be told if you have answered the question correctly. If you have, your name will be entered in the draw with all of the other correct entries. If you have not answered correctly, you will not be entered into the draw.

 

You will also receive an email confirming whether your answer is right or wrong and confirming if you have been entered into the draw.

 

There is also a free entry route available. To enter for free, send your name, address, telephone number, email address and answer to the competition question to us at the following address:

 

Annakin House, Doncaster Road, Whitley, Goole. DN140HZ

 

Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 30 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

The competition is open to residents of the United Kingdom only who are 18 years or older.

 

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

 

Also, you cannot enter this competition if you are a relative of any of our suppliers.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here https://jackpot-competitions.co.uk/privacy-policy/.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

 

We do not offer refunds of entry fees for any reason.

 

Please use the forgot my password feature on our website.

If you have any questions that have not been answered here, please email us at info@jackpot-competitions.co.uk and we will happily answer them for you.